Achieving efficient communication and reducing excessive costs are important business requirements.
Private Branch Exchanges (PBXs) are the gold-standard in call management; they handle many lines at once with features such as automatic attendants and greetings, voice mail, vacation and seasonal greetings and much more. AGMN will integrate the communication services and PBX equipment into a single system, making it easy to use and maintain.
AGMN offers two delivery models for Private Branch Exchanges, on-premises PBXs and hosted PBXs.
Hosted with AGMN in a Data Centre PBX
Lower initial setup and equipment costs
Low monthly service cost
Data centre has world-class physical security and back-up power systems
Easy to provision extra lines
No maintenance costs for the data centre PBX. Note: All on-premises equipment such as phones and network devices are still the responsibility of the customer.
Upgrades and new features are included when the PBX software is updated
Certain extended features such as conferencing may come with additional fees depending on service package
PBX at your Business (On-Premises)
Higher setup and PBX equipment costs
Maintenance fees can be expensive and come as a surprise if components fail
Lower monthly costs
Redundant power back-up systems are highly recommended
Higher bandwidth requirements on-site
Can be integrated with on-site software systems such as Customer Relationship Management (CRM) software