
Remote and On-Site Services
End-users and staff members can efficiently reach out directly to our Help Desk services without the need to seek management approval.
Managed Services clients can receive pre-determined hourly rates per month or unlimited remote and onsite support services dedicated to keeping your organization running smoothly. Unlimited on-site services availability varies by region.
Backup and Disaster Recovery
Backup and disaster recovery are important steps to running a business and can use a software-defined platform that unifies backup, instant recovery, replication, search, analytics, archival and compliance data management in one secure fabric across the data centre and cloud.
Preventative Maintenance
Scheduled preventative maintenance ensures that your servers, computers, and other vital network devices function as intended. Critical Windows patches and updates are deployed by our proactive services team through our refined patch management process.
Remote Network Monitoring
24 hour, 7 days per week monitoring ensures that all of the critical network devices that comprise your core business network are healthy and functioning reliably. Remote desktop and on-site issues resolutions are automatically initiated by our Network Operations Centre (NOC).
Regular Reviews
Regular reviews including detailed service reporting, IT planning, consultation, budgeting, and alignment of IT to company goals is all part of our added-value services. In the end, we translate technology into business terms for you.